Shipping Policy

Effective Date: July 22, 2026

Thank you for shopping with Kesar Creation. We are committed to delivering your orders safely and on time. This Shipping Policy outlines how we process, ship, and deliver your purchases.

1. Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During festivals, sales, or peak shopping periods, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across India through trusted courier partners to ensure safe and timely delivery.

If shipping is unavailable to your location, our customer support team will inform you after your order is placed.

3. Estimated Delivery Time

Delivery timelines may vary depending on your location.

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Locations: 5–10 business days

Delivery times are estimates and may be affected by weather conditions, courier delays, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping on selected products or promotional campaigns.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation message or email containing your shipment tracking details, allowing you to monitor your delivery status.

6. Delivery Attempts

Our courier partners will make delivery attempts according to their standard policy. If the delivery cannot be completed due to an incorrect address, customer unavailability, or other reasons, additional delivery charges may apply for re-shipment.

7. Incorrect Shipping Information

Please ensure your shipping address, contact number, and other details are accurate before placing your order.

Kesar Creation is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

8. Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with:

  • Do not accept the package if possible.

  • Contact our customer support immediately.

  • Share your order number and clear photographs of the package and product.

We will investigate the issue and provide an appropriate resolution.

9. Delivery Delays

While we strive to deliver every order on time, occasional delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • High order volumes

  • Courier service disruptions

  • Government restrictions or other unforeseen events

We appreciate your patience and understanding in such situations.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Kesar Creation

Email: Kesarcreation23@gmail.com

Phone: +91 8888457567

Address:
Shop No. 2, Delta Bhavan,
Near Virupaksha Mandir, Shivaji Road,
Panvel, Raigad – 410206, Maharashtra, India.